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Ottawa Family Chiropractic Testimonials

At Ottawa Family Chiropractic we value what our patients have to say! Dr. Potts invites you read our reviews and then call us to schedule an appointment!

Great Care

I’m amazed with the friendly, professional service and great care I have received for my lower bank pain from Ottawa Family Chiropractic. I would highly recommend to anyone experiencing back pain to seek their services. They are doing wonders!
-Lindsay T.

Excellent Customer Service

Dr. Hester Potts, BKin, BSc, MSc. DC, is highly skilled in her field of Chiropractic treatments. Dr. Potts is very professional, and makes you feel comfortable during treatments. Her office offers excellent customer service. I highly recommend Dr. Potts to anyone with back pain, she really helped me. I have recommended her and her office to my insurance company as a 5 star rating .
-Susan H.

Pleasant and Smooth Transition

Thank you. I was a former (long-time) patient of Dr Aggarwal and was hesitant to reestablish a chiropractor routine after her retirement. I put it off way too long! Thank you for making the transition so pleasant and smooth. I look forward to being a patient of yours for a long time to come! Thank you, Dan.
-Dan P.

Just Incredible

Makenna and Dr. Lovely are just incredible people. I was very anxious for my first visit but you both are so wonderful at making me feel relaxed and welcome. I love how informative and pleasant every visit is! It’s truthfully my favourite part of the week. Thank you both for taking such care and for reminding me that it gets better.
-Rebecca (Bec) S.

Excellent Listener

Dr. Lovely is an excellent listener. This was a refreshing change from traditional medical doctors. She took the time to hear me out and went over my background with me. I really appreciated all the information provided to me at my second appointment and a treatment plan so I knew what to expect! Care is ongoing and I am starting to notice positive changes in the way that I feel. The front staff is warm and friendly as well which is a bonus.
-Christine M.

Positive Feeling

I am glad they are practicing safe measures of wearing masks and sanitizing adjustment rooms after patients. I find this very important at this time. The office had a positive feeling. Felt very welcomed. I am pleased we found a practice which reflects our values.
-Nicole and Jim B.

I Would Refer Anyone to This Clinic!

My first and subsequent visits have all been great and each time I leave feeling better than when I arrived. I’m always seen on time and Dr. Potts is always thorough and clear with explanations about what she’s doing, and Fiona at the front desk is always friendly and welcoming. I would refer anyone to this clinic!
-Kim G.

Professional and Helpful

My first visit was about getting to know who I am and my concerns. Dr Potts and her staff are professional and helpful. You are greeted immediately upon arrival and you sense that your visit is about you and your time. Customer service is excellent!
-Susan W.

Highly Recommend

My previous chiropractor said there was nothing more that could be done for my neck problems, but Dr. Potts, along with intense physio, has made my neck better with higher functionality than I have had in 20 years. I highly recommend Dr. Potts. My son and daughter love going for adjustments with her as well. She attends to each one of us with the time needed and does not rush us out of the office. So happy I made the changes to see Dr. Potts.
-Cathie E.

They Truly Care

I’ve been a patient/client of the practice for almost a year now and am even more satisfied than I was then. Why? Time has proven that Dr.Potts and her team truly care about your health needs and do whatever they can to make you feel valued and feeling better when you walk out the doors vs. in. I enjoy being a patient so much that my wife and kids are now patients as well. Thanks!

-John B.

Immediate Improvement

“Both Brittany and Dr. Potts both gave me a warm welcome and really cared about the amount of pain I was in. I was seen the day after I phoned for my appointment which showed their understanding of the shape I was in. Even after my first visit, I definitely improved and was able to rest comfortably at home. I was given a very helpful booklet to read through about chiropractic which gave me increased confidence, trust and security for my future sessions. I would definitely recommend Dr. Potts ”

-Cheryl F.

Friendly and Welcoming

“I liked the clean design of the brand new physical surroundings and the friendliness of the receptionist initially on the telephone and then in person.”

-Bill H.

Extremely Welcoming

“An extremely welcoming and promising first visit. The team offered a thorough, and professional, yet personal approach to treatment. Altogether an uplifting experience, thank you!”

-Dani G.

Very Comfortable

“I was made very welcome and comfortable on my first visit.”

-Andrew K.

Lovely Staff

Lovely staff and I feel confident in my treatment.

-Cameron C.

Superb Service

“I couldn’t have had a warmer welcome or been more accommodated by all the staff. The entrance and waiting area were so peaceful, I was instantly relaxed after a day at work. Thank you for such a wonderful experience. Looking forward to improving my health with your help!”

~Emma S.

First Class Service

“First class service. Professional staff that are genuinely interested in the health and well being of others. I couldn’t rate them any higher.”

~Liam P.

Very Pleased

“I am very pleased with the service. It was hard to find just the right chiropractor after my previous one retired. After trying a few different chiropractors in the area, I am planning to stay with Dr. Potts.”

~Mary P.

We Can Help You Too

Dr. Potts would love to help you and your family live pain free. To learn more about our practice and to get started, contact us today. We look forward to meeting you!

Ottawa Family Chiropractic Testimonials | (613) 425-0915